Capital raising questions
What should you prepare before a family office reviews your deal?
Short answer
Before accepting capital, make sure you understand what the investor values, can explain the risks plainly, and have answers ready for detailed diligence. Prepare a thorough due diligence questionnaire, share it with counsel for review, and match your target investor to your track record and offering.
Start with fit
Before you accept a check, ask whether this investor is a sensible match for your offering, stage, and track record. Family offices and private investors vary widely. Some care most about collateral and downside protection. Others focus on the team, operating history, liquidity, or how their capital will be used.
I once reviewed a private equity manager with strong results in its first two funds. The track record was still too short for many large institutions, so the practical target was family offices, foundations, and high net worth individuals. The lesson is to compare your evidence with the expectations of the investors you plan to approach. A warm conversation does not make someone the right investor.
Ask what types of investors commonly back this kind of deal, what proof they expect, and which concerns tend to recur. Then tailor your materials to the audience you can credibly serve.
Make the risks easy to find
Do not assume an investor has absorbed every risk because it appears somewhere in a long offering document. Explain the material risks in plain language and repeat them consistently in your presentation, conversations, and written materials. If collateral matters, describe what secures the investment, how it is valued, and what could impair it. If repayment depends on growth or a sale, say so directly.
Have securities counsel review investor facing disclosures and the way you describe the offering. Clear disclosure helps people make an informed decision and reduces the chance that a foreseeable problem feels like a surprise later. It does not replace legal advice or make the investment safe.
Prepare for serious diligence
Build a due diligence questionnaire before investors request one. A useful version should cover the team, ownership, financials, use of proceeds, track record, operations, conflicts, legal matters, assumptions, and downside scenarios. Be ready to provide supporting documents and to explain gaps honestly.
A small investor may never ask for a formal questionnaire, but a sophisticated family office may expect one. Preparing for a larger check than you usually raise can improve the quality of your answers for every investor. If you currently seek smaller commitments, organize your information so you could respond to the questions that come with a much larger review.
Use this short checklist before accepting money:
- Confirm the investor understands the structure, risks, liquidity limits, and use of proceeds.
- Check that your claims and supporting records agree across every document and conversation.
- Resolve open diligence questions, or clearly identify what remains uncertain.
- Confirm the investor's terms, timing, decision process, and expectations in writing.
Watch how they evaluate you
Diligence should run both ways. Ask how the investor makes decisions, who else needs to approve, what information they need, and whether their timing fits your financing plan. Notice whether they review materials carefully and raise specific questions. You can also offer a blank diligence questionnaire as a tool they can use when evaluating other companies. That gives them something useful while showing how organized your own process is.
Move forward when both sides understand the terms and the risks, your records support what you have said, and the investor is a realistic fit. If a material point is still unclear, resolve it before taking the money.
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